Effective Date: 07/08/2025 Last Updated: 07/08/2025
Mister Tacho is committed to protecting your privacy and ensuring your personal data is handled securely and transparently. This policy outlines how we collect, use, and safeguard information when you use our website and services.
📋Information We Collect
We may collect the following types of data:
- Account Information: Name, email address, company name, login credentials.
- Usage Data: IP address, browser type, device identifiers, pages visited, and time spent.
- Compliance Data: Tachograph files (.ddd), driver IDs, vehicle details, infringement summaries.
- Support Correspondence: Emails, chat logs, and feedback submitted via our platform.
🛠️ How We Use Your Data
We use your data to:
- Provide access to Mister Tacho services and features.
- Analyse tachograph data for compliance reporting.
- Respond to support queries and improve user experience.
- Maintain system security and prevent unauthorized access.
- Fulfill legal and regulatory obligations.
🍪 Cookies
We use cookies to:
- Maintain session integrity.
- Track usage patterns for analytics.
- Enhance site functionality.
By continuing to browse our site, you consent to our use of cookies. You can manage cookie preferences via your browser settings.
🔄 Data Sharing and Transfers
We do not sell your data. We may share it with:
- Service Providers: For hosting, analytics, and support.
- Regulatory Bodies: If required by law or for compliance audits.
- Affiliated Entities: Within TruTac Ltd and its partners, where necessary for service delivery.
All transfers comply with applicable data protection laws, including the UK GDPR.
🔒 Data Security
We implement robust technical and organizational measures to protect your data, including:
- Encrypted storage and transmission.
- Role-based access controls.
- Regular security audits.
🧾 Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict certain processing activities.
- Withdraw consent where applicable.
- Lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise your rights, contact us at: admin@mistertacho.co.uk